Our contact information
Craft World & Action Hobbies
509 W 3rd St
Jamestown, NY 14701
Monday - Thursday 9:30 - 6:00 pm
Friday 9:30 - 8:00 pm
Saturday 9:30 - 4:00 pm
Shipping & Returns
--All shipments include insurance
--Orders of $100 or more will require a signature upon delivery (Signature required for all international shipments)
--Most orders within the lower 48 states can be shipped the same day if placed before 11 AM EST. Some orders may take up to 2 business days to process
--We ship to U.S. and Canadian addresses only. If you cannot provide one we recommend signing up with MyUS.com or another mail forwarding company to establish a U.S. shipping address.
--MyUS.com ships to most countries and has outstanding rates. If you would like to know product weights and dimensions please contact us.
Free Shipping Policy
--Order must be shipped to lower 48 states.
--Item must be returned within 14 days of delivery
--Item must be brand new still in original packaging
--Item will be returned at the expense of the buyer
--20% Restockin Fee
--Most items are covered with a 30 day warranty for manufacturer's defects only.